The Big Give SA and the national Give Local America campaign experienced major technical glitches on May 3. We sincerely apologize for all of the difficulty it caused. Given all of the issues, we opted to extend the event through May 4, and in typical fashion, our region, donors, and nonprofits rose to the occasion to ensure that the event ended on a positive note.
We thank you again for your support.
The Big Give S.A. Team
If you are a donor seeking your email receipt, you can enter your email address that you gave upon donating into the form to the right of this website screen. You will automatically receive your receipt resent. If that does not work, please call 210.774.GIVE. You will leave a voicemail message with your full name and the receipts that you are seeking (name of nonprofit and amount). If you are a donor looking for a refund, please call 210.774.GIVE, and leave a message with your name and a phone number for a Big Give volunteer to call you back.
For any other questions regarding the event, please email email@example.com.
Our target date to put the nonprofit checks in the mail is June 15, 2016. The San Antonio Area Foundation diligently reviews all monies received and reconiles with several other financial statements and databases before cutting checks. The review process takes up to three weeks. The data entry and check cutting process takes up to two weeks, then the data is reviewed again before we print the checks and get them in the mail. WIth the technical difficulties experienced this year, our timeframe has been pushed later. We are working as hard as we can to ensure you receive your checks, dated no later than June 30, 2016.